Return & Refund Policy
1. Digital Products
All sales of digital books/content are final. Due to the nature of downloadable products:
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No refunds once files are accessed
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Chargebacks will result in permanent account termination
2. Defective Products
If you experience technical issues:
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Contact hi@sombrya.com within 7 days of purchase
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We’ll provide replacement access or troubleshoot
3. Unauthorized Distribution
Sharing, reselling, or pirating our content will result in:
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Legal action
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Permanent ban from all future products
4. Policy Updates
We reserve the right to modify these policies. Changes take effect immediately upon posting.
Key Legal Protections for You:
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No refunds protects against chargeback fraud
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Age restriction limits liability
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Piracy clause deters content theft
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Data minimization reduces compliance risk
For stronger enforcement, consider adding:
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“By purchasing, you agree to arbitration in [Your Country]”
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“EU customers consent to data processing outside the EU”
Need adjustments for specific jurisdictions or payment processors? Let me know.